|General Terms & Conditions of Sale
Prepayment by credit card, PayPal, or check. Clients ("signer") agree to pay all charges signed for on payment by credit card authorization form. By signing our authorization form, signer agrees that they are the authorized cardholder and responsible for all charges. All goods become your property at the time they are accepted by the carrier. Most goods are custom imprinted products with the customer customization and are not returnable. All artwork, proofs, or order revision may incur additional costs.
In all cases where we have a check returned for Non Sufficient Funds we will assess a $50.00 fee.
Net 30 Terms
If you are issued credit and you are late paying your invoice, a 1.5% finance charge or the maximum permitted by law may be assessed against all accounts with past due balances. You agree to pay all the company's reasonable attorney's fees and all collection agency fees incurred in the collection of any amount owed there under and not paid when due.
Customer agrees that it will not hold PromoteSource accountable for delays in delivery occasioned by acts of God or other circumstances over which we have no direct control such as equipment failure or delivery carrier delays. If you delay in approval of your proof your order may ship expedited at additional costs. Factory shipment or delivery dates are the best estimates of our suppliers, and in no case shall PromoteSource be liable for any consequential or special damages arising from any delay in delivery.
PromoteSource warrants that all goods sold are free of any security interest and will make available to you all transferable warranties made to PromoteSource by the manufacturer of the goods. PromoteSource makes no other express or implied warranties, and specifically makes no implied warranties of merchantability or fitness for purpose. PromoteSource accepts no liability for the use or misuse of any product distributed and accepts no responsibility for the manufacturer of these products. All products are used at your own risk.
Your submittal of an online order and/or your signature on any Order Acknowledgement is a conditional acceptance by PromoteSource of your offer to purchase our goods and your acceptance of our terms and conditions. It may contain terms that differ from or add to those contained in your purchase order, should you have one, and to the extent that this is the case, PromoteSource hereby expressly conditions its acceptance of your offer on PromoteSource assent to the additional or different terms. Your receipt and retention of the goods covered by this invoice shall constitute acceptance of any such additional or different terms. You and PromoteSource agree that any contract hereby entered into has been made and is to be construed to Florida Law.
Transfer of Ownership of Merchandise
All goods become your property at the time they are accepted by the carrier. All goods are custom products and your signature to purchase waives any right of return.
Cancellations and Alterations to Existing Orders
Once an Order Payment Form is approved, we cannot guarantee our ability to make changes or cancellations to an order. PromoteSource will make every effort to comply with your cancellation request. If you have already signed your Proof approval, submitted an order online, or signed one of our forms letting us to proceed with your order, there may be an order change/cancellation minimum charge of 15% of order total. If artwork was received, all artwork preparation, screens, proofing and art time may also be charged. All costs incurred by PromoteSource will be the responsibility of the customer.
Claims, Adjustments and Returns
If there is a question about your order, please contact us. Please have your order number available. WE DO NOT ACCEPT UNAUTHORIZED RETURNS. Any returns must be approved by us. If any problem arises, please contact us immediately. All returns subject to a re-stocking fee of 25%. If your claim is approved, once goods are returned, we will issue credit minus any re-stocking fees where applicable.
PromoteSource is required by law to collect all applicable sales taxes for the state, counties and cities of Florida. Out of state orders may not require sales tax. Companies, individuals and organizations who are exempt from sales tax should provide us with their resale certificate by fax to 888-406-7951, by email to firstname.lastname@example.org, or by mail to PromoteSource, P.O. Box 32824, Palm Beach Gardens, Florida 33420.
There are no refunds once your order is printed. If you have approved the artwork for your custom order, your order is in production and cannot be cancelled for any reason. This is a custom order and is not returnable. You are responsible for the charges you have authorized by signing our credit card form and you are giving your acceptance of our terms and conditions and agreeing to be bound by our terms. Your signature agrees to have read our terms prior to signing. Any refunds are at the sole discretion of PromoteSource.
Specifications may change without notice. We will confirm all details with you if you have questions.
All items offered for sale are subject to availability. Many items in this catalog and web site come from various sources. In addition some products may be discontinued without our prior knowledge. Should this apply to your order, we will notify you immediately to figure out a solution.
We make every effort to provide you with an error-free website, in the event there is a misprint, we reserve the right to correct copy or pricing to reflect actual current status. We are not responsible for typographical or pictorial errors.
What is a Setup Charge?
Whether we charge you a setup charge or not, and unless otherwise specified, each custom imprinted job requires that we prepare art and get it ready for use in production of your order for each color and location of your imprint. A setup charge is generally the same regardless of quantity.
What is a Running Charge?
Whether we charge you a running charge or not, and unless otherwise specified, item pricing includes the cost of a single-color imprint in one location. If your order is for more than one color, and/or more than one imprint location or requires a non-standard imprint method please contact us for a custom quote.
Overages and Shortages
We try to produce your custom printed order in the exact quantity ordered, but this is not always possible due to quality control efforts and fast running machines. Industry standards are +/- 10% over or under ordered quantity. We will discard unacceptable pieces and ship all acceptable pieces. We reserve the right to ship and subsequently bill or credit, your charge card or account, for up to 10% over or under the desired quantity.
Any artwork or material submitted by the customer will be accepted by the factory as being in complete compliance with all laws regarding trademark, service mark, copyright, right of privacy, patent or similar protection. The customer, by submitting such information, represents that use by the factory will not violate any laws, and PromoteSource disclaims any liability for compliance with such laws in using the customer's artwork or material. The customer agrees to hold the factory harmless from any damages, costs and/or expenses should they arise as a consequence of the factory's use of said artwork, copy and other materials.
All content included on this site, such as text, graphics, logos, button icons, images, data compilations, and software, is the property of PromoteSource or its content suppliers and protected by United States and international copyright laws. We have put forth great effort and expense to compile the content on this website and it is the exclusive property of PromoteSource. All software used on this site is the property of PromoteSource or its software suppliers and protected by United States and international copyright laws.
All artwork, designs, and trademarks imprinted on the products displayed in this catalog are reproduced only as examples of the type and quality of the custom imprinted products available from our line of products. They are not intended to represent that the products are either endorsed by, or produced for the owners of the artwork, design or trademark.
We reserve the right to change prices on the site at anytime. While we make best efforts to keep our site up to date, from time to time actual market conditions may change the price of a product. Pricing on our site is may change at any time. We will confirm pricing differences to you before acceptance of order.
Products and logos shown on this web site appear only to illustrate the basic products and ability to include messages and art on them, but are never intended to suggest that the imprints were designed by PromoteSource. We accept all copy and other materials submitted by the customer for use by the factory in producing items ordered on the basis that they are submitted in full compliance with all laws regarding trademark, service mark, copyright, etc. We will not accept liability for any infringements. We cannot and do not control whether listed merchants honor the promotions, discounts, prices or other information listed on the Site. Under no circumstances will PromoteSource have any liability for any loss or damage caused by your reliance on information obtained through the Site on any offer misrepresented or not fulfilled by a member merchant. It is your responsibility to evaluate the accuracy, completeness or usefulness of any offer, promotion or other information available on or through this webiste. You hereby acknowledge that any reliance upon any materials shall be at your sole risk.
License and Site Access
PromoteSource grants its users a limited license to access and make use of this site. You are not authorized to download (other than page caching) or modify PromoteSource websites, or any portion of them, except with express written consent from us. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
Links to Third Party Sites
Please understand that when you access another web site through this one, PromoteSource can accept no responsibility for your experience with the site. Links to other sites, if any, are provided for convenience only. You need to make your own decisions regarding your interactions or communications with any other web site.
Limitation of Liability
IN NO EVENT SHALL PROMOTESOURCE, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, SUCCESSORS OR ASSIGNS OR OTHER REPRESENTATIVES BE LIABLE, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE-WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, TO YOU OR ANY OTHER PERSON FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES) ARISING OUT OF OR IN CONNECTION WITH ANY USE OF, INABILITY TO USE, OR RESULTS OF USE OF, THIS WEBSITE OR ANY CONTENT ON THIS WEBSITE, EVEN IF PROMOTESOURCE OR ITS REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU ARE DISSATISFIED WITH THIS WEBSITE AND THE CONTENT THEREON, OR THE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THIS WEBSITE. IF ANY PORTION OF THIS LIMITATION IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN PROMOTESOURCE TOTAL LIABILITY TO YOU SHALL IN NO EVENT EXCEED ONE U.S CENT. SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES, IN WHICH CASE THE ABOVE LIMITATION MAY NOT APPLY TO YOU.